We believe our client portal representants our core values: simplicity, innovation, and trust.
Our investment in innovation, automation, and service transparency, give our customers unparalleled insights into their ecosystem.
The portal gives our clients visibility and control of the following:
- View real-time performance metrics and analytics
- Access their complete asset inventory
- Monitor and manage their risk register
- Make service adjustments with ease
- Track active and resolved support tickets
What sets us this platform apart:
- Comprehensive Asset Management: Access a complete library of your assets with detailed tracking and reporting capabilities.
- Real-Time Compliance Monitoring: Stay on top of device compliance with instant status updates and alerts.
- Performance Transparency: Monitor Service Level Agreement (SLA) performance and track our delivery against commitments.
- Streamlined Provisioning: Our latest innovation automates user onboarding. What would normally take three hours can now be completed in minutes through a simple dynamic form – putting the task directly back into the hands of HR or Management.
- Efficient IT Management: Submit and track service requests from a central location, with full visibility of ticket status and resolution progress.
Take a look at our recent innovation in user provisioning and if you want to find more contact us at info@csp.global